TEXTBOOK INFORMATION

TEXTBOOK ORDERS

We are partnered with Slingshot to provide our students with a concierge textbook experience! If you would like all of your required textbooks delivered to your mailbox automatically, you do nothing! Just show up for orientation and your books will be waiting for you in the Mail Center. Your student account will be billed. The default format is rental books.

You can also choose to source your textbooks à la carte from Slingshot or anywhere you choose. To do that, follow the textbook prompts on the textbook website and select “opt out” under your Slingshot account. You can then navigate to the ‘buy books” tab and purchase the books you would like from there.

Please go to our textbook website to view your textbook orders or change your options. Log in with your Westmont email and password.

All Westmont Bookstore textbook orders will be available for pick-up at the Campus Mail Center. Please review the Mail Center hours of operation.

HOW TO PURCHASE TEXTBOOKS:

• Click on the following link: https://westmont.slingshotedu.com/#/landing

• Log in using your Westmont email address and password.

TABS:

My Account

This is where you select your preference. You are automatically opted-in to receive all of your required textbooks in the form of a rental. You can change that preference to any of the selections listed. (Slingshot will attempt to fill your preference but may need to substitute.) Please note that if you do opt-out, you still have the opportunity to purchase your books à la carte in the "Buy Books" tab.

Shipping - shipping is free when shipped to the college. Unless you want to pay for shipping to your home, please select Prefer Campus Delivery/Pickup.

Transaction History

You'll have no transaction history until an order is placed. Look here to compare charges to your student account charges.

My Course Materials

Again, you'll have no rented or purchased course materials until an order is placed

Buy Books

This is where you can see all required and optional course materials for all of your classes. Feel free to go to class first before ordering any of your optional textbooks. Sometimes the professors strongly recommend them while others are just giving additional reading opportunities. Again, if you have selected Rent, Buy New or Buy Used under your account you do nothing on this page. It is simply informational or a place to order optional books.

If you have changed your preference to "opt-out" or à la carte, you can select the books you wish to rent or buy on this page and check out with the shopping cart in the upper right.

**Paying for your books

If you are opted in, your books will automatically be charged to your student account. This means that any financial aid or credit in your account will fund your textbooks! You do not need to purchase additional books unless you would like some of the optional titles.

If you are purchasing books à la carte (under the Buy Books tab), you may choose credit card or student account.

Extra FAQs:

Checking Out- Choose Rent, Purchase New, Used or Digital - Once you've selected ANY of those options in your account preferences, with the EXCEPTION of OPT-OUT, you are done! Your order will automatically be fulfilled around August 16 and then shipped to campus. Your student account will be charged. There is no need to order additional books and check out!

You'll only check out utilizing the shopping cart if you have selected opt-out or if you choose to order Optional titles.

INCLUSIVE ACCESS - If you see a required book that says Inclusive Access next to the title, this means the course materials are in digital format. The entire class will use the same course materials. These may include quizzes, additional resources and an ebook.
All you need to do is go to class and the professor will guide you through how to access the course materials through the Canvas platform. You will also receive an emailed message from our textbook manager, Leslie Smith, walking you through the process.
Your student account will be charged automatically for those course materials.

Many of you have noticed that there are also options to purchase print books. This is in addition to the digital materials. We recommend going to class first before purchasing a print version as the ebook may be sufficient for studying.

GIFT CERTIFICATES FOR TEXTBOOK PURCHASES - unfortunately, Slingshot is unable to accept gift certificates from the College Store. You can, however, use your GC's to purchase supplies, apparel, sundries, gifts, lab readers, course packs, journals food etc. from the College Store. You can use them in store and online. Thank you!

Readers, lab manuals and course packs will be available to purchase in the store and on our website. (If preferred, you may use your student account to purchase these.) If ordered on the College Store website, you may choose to have the item delivered to a Mail Center locker or held in the store for pick up.

The College store may also have print copies of recommended titles available for sale. Please see our shelves in the back of the store!

RENTAL RETURNS

• Textbook Rentals must be returned in good condition, no water damage or stains.

• The due date is the last day of finals.

LOCATIONS FOR RENTAL RETURNS

• Rental Returns are 24/7 at the Mail Center during Finals Week. Please leave your books at the Textbook Counter with your name and ID. Buyback information will be announced via email.

• After hours return at the Mail Center. Each book must be in a sealed envelope with your ID# and name clearly marked on the outside of the envelope. Use the mail slot labeled Rental Returns. Unlabeled books will not be credited toward the renter's account.

• If not returned, you will be charged the difference between the rental and purchase price. Note: Books with RENTAL ONLY in the title description are rentals provided by the publisher and have extra fees when not returned. Please make sure to return any of these titles!

REFUNDS AND RETURNS

Textbooks are returnable the first week of class. (The first two days during mayterm) You may return any unwanted books at the Mail Center textbook window, these will be refunded if returned promptly.

• New books must be in pristine condition or the used price will be given.

• Bundled texts must be in the original shrink wrap to be returnable.

• Readers and course packs are non-returnable.

Dropped Class/Added Classes

Textbooks may be returned up to the last day to withdraw from a class. A new schedule along with the original receipt must be presented. New books must be in pristine condition or the used price will be given. Bundled texts must be in the original shrink wrap to be returnable.

Books for any classes that are added to your schedule will be automatically fulfilled if you are Opted In! No need to order those books, watch your email for their arrival.

Questions? Please come to the Textbook Center window at the Mail Center, email Leslie Smith at lsmith@westmont.edu or contact Slingshot's customer service: 888-392-2930, email support@slingshotedu.com

Thank you for supporting the Westmont Bookstore!

Author:	Daniel Goleman
Publisher:	Bantam Books
ISBN:	9780553383713
Edition:	10
Year:	2005-09-27
Binding:	PB

EMOTIONAL INTELLIGENCE (10TH ANNIV ED)